Press Releases
Waltham, MA – September 8, 2003 –
Authoria, Inc., a world leader in personalized human resource communication, today officially announced the availability of its Connector Suite for PeopleSoft. The Authoria Connector Suite for PeopleSoft includes the existing integration capabilities of the Data Connector, plus the newly PeopleSoft certified Security Connector for PeopleSoft and the Help Desk Connector for PeopleSoft.
"Organizations are recognizing the need to refine their business processes by distributing important knowledge across the enterprise," said Ron Hanscome, Senior Program Director, META Group. "Connecting business applications is an important way organizations can achieve long-term strategic value on technology investments."
"The Connector Suite should greatly increase the usability and utilization of self-service by employees and managers," says Tod Loofbourrow, President and CEO of Authoria. "The ability to easily create bi-directional connections across Authoria Knowledge Applications and PeopleSoft Collaborative Applications is what our customers have been asking for."
The Security Connector will dramatically simplify the process of creating context sensitive links between PeopleSoft 8 HCM Collaborative Applications and Authoria Knowledge Applications. Leveraging and extending the power of the Security Connector, the Help Desk Connector will enable rapid joint implementations of Authoria Knowledge Applications and PeopleSoft's new HelpDesk for Human Resources solution. Dynamic, personalized answers to thousands of benefits and HR policy questions can be easily accessed from Authoria and published back to the HelpDesk for Human Resources, providing unified reporting and analysis. Incorporating a coordinated user interface, single sign-on, seamless context and role management, and automatic entry of answers into the PeopleSoft HelpDesk application, the Help Desk Connector is a big win for joint customers. Post call wrap-up is significantly improved and answer shopping is virtually eliminated. Answers are accurate and consistent, and first call resolution is dramatically increased.
"Authoria and PeopleSoft enjoy a long and fruitful relationship that has resulted in easier implementations for our joint customers," said Jenni Lehman, Vice President of Global HCM Product Strategy at PeopleSoft. "We are tremendously excited to expand our product relationships in 2003."
"With the Connector Suite, Authoria's commitment to PeopleSoft is clear," comments Kathy Battistoni, Partner at Accenture. "Through the use of the Data Connector, Security Connector, and Help Desk Connector, Authoria is delivering a compelling solution for providing integrated HR service to employees, whether through self-service or assisted service; whether informational or transactional."
PeopleSoft is a registered trademark of PeopleSoft, Inc.
About Authoria
Authoria is the world leader in personalized human resource communication. Over one hundred organizations worldwide rely on Authoria to dramatically improve employee communication while streamlining costs. Authoria's Knowledge Applications manage and communicate complex information to millions of people at some of the world's largest companies, including Boeing, Weyerhaeuser and Wells Fargo. Among Authoria's partners are industry-leaders PeopleSoft, Towers Perrin, and Accenture. Based in Waltham, MA, Authoria has been ranked three times by Inc. Magazine as one of America's fastest-growing private companies and has been recognized by Deloitte & Touche in the New England Fast 50 four times and the National Fast 500 twice. For more information, please visit www.authoria.com.
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For more information:
David Fleming
Authoria, Inc.
781-530-2040
david.fleming@authoria.com
Alys Scott
Vice President, Marketing
Authoria, Inc.
(781) 530-2149
alys.scott@authoria.com
Maura Landry
SHIFT Communications
(617) 779-1829
mlandry@shiftcomm.com
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